To delete / inactivate a user, navigate to the “Users” page using the main left menu, then select the user(s) you want to delete. Once selected, you will see a “Delete” button pop up at the top. Click “Delete”, then confirm. Can I restore a deleted user later? You can […]
How to update your billing info / credit card on file
If you need to update the credit card or billing info on file, log into your account and go to “Billing” -> “Payment methods”. Make sure you log in using an account with “owner” permissions. To edit an existing card, simply click on the card, as shown in the red […]
How to clock in / out for lunch and breaks
Employees can clock in/out of lunches and breaks by using Clockspot’s job codes feature. When you first created your account, Clockspot should have automatically included “Lunch” and “Break” as job codes (configured to be unpaid). You can delete or edit these jobs anytime to suit your needs. 1. Enable the […]
How to save Clockspot to my iPhone home screen
Although Clockspot doesn’t have a native app for the iPhone, you can easily save your login page to the home screen by following these steps: 1. Go to your Clockspot login page in Safari, then click on the icon circled in red: Clicking this icon will bring up a menu […]
How to restore a deleted user
You can always restore a deleted user by going to “Users” on the main menu, then clicking the “Active / Inactive” dropdown. Once you select “Inactive”, you will see a list of all the deleted users in your account. Click on the user you want to restore, then click “Restore […]
Getting Started For Employees
Transcription: Welcome to Clockspot! This is a quick guide on how to get started as an employee using the computer or mobile phone. After you receive your dedicated company URL, remember to bookmark it on your computer or mobile browser for quicker access. (mycompany.clockspot.com) Let’s get started! We’ll […]
Getting Started For Managers
Transcription: Welcome to Clockspot! This is a quick guide on how to get started as a manager. After you receive your dedicated company URL, remember to bookmark it on your computer or mobile browser for quicker access. (mycompany.clockspot.com) Let’s get started! We’ll start by signing in. You may […]
New feature: Custom fields (includes mileage tracking)
We added a cool new feature that allows you to customize your own fields and track them during an employees shift. What does this mean?? With custom fields, you can track things like piecework, and mileage. You can ask questions like: What did you do today? How many clients did you […]
How to add custom fields
What are custom fields? Custom fields allows you to add your own arbitrary fields to data like clock times, users, time entries, etc. This allows you to highly customize Clockspot to your specific business needs. For example, if you want to track the number of items sold by each employee during their shift, you […]
Overtime FAQ
Have questions about California Overtime? Go here: https://www.clockspot.com/support/articles/california-overtime-faq/
